Mon–Sun  7AM–9PM
Los Angeles, CA 90025
Service Terms

Terms and Conditions for West LA Mobile Auto Glass

These Terms and Conditions govern the use of services and website access provided by West LA Mobile Auto Glass. By requesting service, contacting the company, or using the website, customers agree to the terms outlined below.

Service Agreement Open Daily 7AM–9PM

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Services

West LA Mobile Auto Glass provides mobile auto glass repair, windshield replacement, side window replacement, rear glass replacement, window regulator repair, ADAS-related windshield service, and related mobile auto glass services throughout the service area.

Service availability may vary based on vehicle type, glass availability, weather conditions, technician scheduling, and location accessibility.

Appointments and Scheduling

Appointments are scheduled based on technician availability and customer location. Customers are responsible for providing accurate contact information, vehicle details, and service addresses when requesting appointments.

West LA Mobile Auto Glass may reschedule appointments due to unsafe weather conditions, material availability, traffic delays, or other operational circumstances affecting safe mobile service.

Mobile Service Conditions

Customers must provide a safe and accessible location for mobile auto glass service. Technicians reserve the right to postpone or decline service if working conditions are unsafe or unsuitable for proper installation procedures.

Examples may include:

  • Severe weather conditions
  • Unsafe parking conditions
  • Restricted property access
  • Hazardous environments
  • Insufficient workspace around the vehicle

Estimates and Pricing

Quotes and estimates are based on the information provided at the time of scheduling. Final pricing may change if additional damage, incorrect vehicle details, special glass options, or additional labor requirements are identified during service.

Insurance-related pricing depends on customer coverage, deductible requirements, and claim approval status.

Payment Terms

Payment is due upon completion of service unless alternative arrangements are approved in advance. Accepted payment methods may vary based on service type and insurance processing requirements.

Customers are responsible for unpaid balances not covered by insurance providers.

Warranty of Workmanship

West LA Mobile Auto Glass offers a warranty of workmanship covering installation-related issues associated with completed services. Warranty coverage does not apply to:

  • New vehicle damage after service completion
  • Accidents or collisions
  • Vandalism or theft
  • Improper vehicle maintenance
  • Pre-existing structural damage
  • Damage caused by external impacts or road debris

Warranty evaluation may require inspection of the completed installation.

ADAS and Vehicle Safety Systems

Some vehicles contain Advanced Driver-Assistance Systems connected to windshield-mounted cameras and sensors. Customers acknowledge that calibration requirements may vary depending on vehicle manufacturer standards and system configurations.

West LA Mobile Auto Glass recommends proper calibration procedures following windshield replacement when required for vehicle safety system performance.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate vehicle information
  • Removing personal belongings near the service area
  • Ensuring vehicle accessibility during scheduled appointments
  • Reviewing completed work before technician departure

Website Use

Content published on the website is intended for general informational purposes related to mobile auto glass services. Unauthorized copying, reproduction, or misuse of website content is prohibited.

Website functionality and availability may change without notice.

Limitation of Liability

West LA Mobile Auto Glass is not responsible for delays, interruptions, or service limitations caused by weather conditions, supply chain disruptions, traffic conditions, manufacturer backorders, or circumstances beyond reasonable operational control.

Liability is limited to the value of the service provided where permitted by applicable law.

Changes to Terms and Conditions

West LA Mobile Auto Glass may update these Terms and Conditions periodically. Updated versions will be posted on the website and become effective upon publication.

Contact Information

Hours
Open Daily 7AM–9PM